Industries
Hospitality
Guest wireless that is genuinely separate from your business.
Hospitality venues run guest networks, payment terminals, booking systems and back-office administration, frequently on infrastructure that grew organically.
Guest wireless connected to the same network as the payment system is a recurring and serious finding in this sector.
Sector pressures
Technology pressures in Hospitality
Guest wireless
Guests expect good coverage, and that network must be completely isolated from operations.
Payment systems
Card handling brings PCI DSS obligations that depend heavily on network design.
High staff turnover
Seasonal and transient staffing makes account provisioning and removal a constant task.
Always open
Maintenance windows are narrow or nonexistent in a venue that trades continuously.
Where we usually start
Where we usually focus for Hospitality
Wireless Networks
Coverage and capacity designed for the building and the workload.
Network Security
Firewall policy, segmentation and controlled remote access.
Managed IT Services
Your whole IT function, run and maintained as one accountable service.
IT Compliance
Implement, document and maintain the technical controls a framework expects.
Identity & Access Security
Multi-factor, conditional access and privileged account control.
Internet & Connectivity
Circuits, failover and provider management for connections you depend on.
A practical consideration for Hospitality
Keeping card data out of your own network entirely, by using point-to-point encrypted terminals from your payment provider, dramatically reduces what falls within PCI DSS scope.