Cybersecurity-first IT

Security built into how your technology runs, not bolted on afterwards

Caltrop Defense Group runs cybersecurity and managed IT as one service. The same team that keeps your systems working is accountable for whether they are defended, so protection stops being the thing that gets deferred until next quarter.

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One accountable team

Security and IT under a single agreement, so nothing falls between two vendors.

Maintained, not just installed

Controls are reviewed, patched and evidenced on a schedule rather than assumed to still work.

Plainly explained

You get the reasoning, the trade-offs and the cost, in language that does not require a technical background.

What we do

Five practice areas, delivered as one service

Most organisations do not need every one of these at once. The point of running them together is that the boundaries between them stop being your problem.

Cybersecurity

Layered defences across identity, endpoints, email, network and cloud, kept working and evidenced.

Managed IT

Day-to-day operation of your systems: support, maintenance, backup, monitoring and planning.

Cloud & Productivity

Microsoft 365, Google Workspace and hosted infrastructure, configured and secured deliberately.

Network & Communications

Connectivity, wireless, voice and cabling: the layer everything else depends on.

Specialist Services

Consulting, automation and website management delivered as defined pieces of work.

Cybersecurity

Defence in depth, because any single control will eventually fail

A phishing filter misses a message. An endpoint agent does not recognise a technique. Someone reuses a password. Each of these is survivable on its own, and only becomes serious when it is the only thing standing between an attacker and your data.

We build layers so that a failure at one level meets another at the next, and so that the failure is visible while there is still time to act.

  • Identity: multi-factor, conditional access and privilege separation
  • Endpoints: detection and response on every device that holds your data
  • Email: filtering, sender authentication and mailbox takeover detection
  • Network: segmentation, controlled remote access and edge monitoring
  • Data: isolated backups that have actually been restored from
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Managed IT

The unglamorous maintenance that prevents most incidents

Patching that completes. Backups that restore. Monitoring that someone acts on. Documentation that does not live in one person’s memory. None of it is exciting, and almost every serious incident traces back to one of them being skipped.

Managed IT covers the day-to-day operation of your environment: user support, devices, servers, network, backup and the planning that keeps you off unsupported systems.

Why Caltrop

What working with us is actually like

Security is the default, not the upsell

The controls that protect you are part of the service rather than a separate proposal that competes with everything else for budget.

You deal with people who know your environment

Engagements are staffed so that the people answering your questions have context, rather than reading a ticket for the first time.

Everything is written down

Your environment, the decisions made about it and the reasons behind them are documented and handed to you, including if you leave.

Advice you can act on

Findings come with impact, effort and cost, ordered by what matters. You decide; we tell you what we would do.

Evidence as a by-product

Because controls are documented as they are run, questionnaires, audits and insurance renewals stop being emergencies.

A plan rather than a reaction

A rolling roadmap means replacement and improvement arrive as budget lines instead of as surprises.

Industries

Sectors carry their own constraints

A control that is routine in one industry is unworkable in another. These pages describe the pressures each sector tends to face and which services address them.

How we work

Four stages, in this order, every time

Discover

We document what you actually have: systems, dependencies, licences, backups, and the things that already worry you. Nothing is recommended before this is done.

Assess

Findings are ranked by risk and effort, with cost attached, so you can see what is urgent, what is important and what can reasonably wait.

Secure & modernise

Agreed work is delivered in stages, each one leaving you better off than before, with rollback planned and disruption scheduled around your calendar.

Manage & improve

Routine operation, monitoring and maintenance continue, with regular review against a roadmap that gets revised as circumstances change.

Request a consultation

Tell us what you have and what is worrying you

A consultation is a conversation, not a sales presentation. We will ask what your environment looks like, what has been deferred and what would hurt most if it stopped working, then tell you what we would address first.

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Reach us directly

Email or call and you reach a person, not a queue. We use what you send us to respond to your enquiry and nothing else. See our privacy policy.

Not ready for a proposal? Start with an assessment.

An assessment produces a documented picture of your current position with findings ranked by risk. It is useful whether or not you engage us afterwards, and the report is yours either way.