Cybersecurity
Email & Phishing Protection
The most common way in, treated seriously.
Email is still the front door
Business email compromise rarely looks like an attack. It looks like a supplier updating their bank details, or a director asking for something urgently while travelling. The message arrives from a real, trusted mailbox, because that mailbox has already been taken over.
Protecting email means filtering what arrives, proving who is allowed to send as your domain, and detecting the quiet signs that an account is no longer under its owner's control.
Scope
What email protection includes
We configure and maintain mail filtering, publish and monitor sender authentication records, apply protections against malicious links and attachments, and set up alerting for the mailbox changes that follow a takeover, such as new forwarding rules or unfamiliar sign-in locations.
Inbound filtering
Spam, malware and impersonation filtering tuned so legitimate business mail still arrives.
Sender authentication
SPF, DKIM and DMARC published, monitored and moved towards enforcement without breaking your existing senders.
Link and attachment handling
Malicious link rewriting and attachment inspection applied consistently across the tenant.
Account takeover detection
Alerting on forwarding rules, impossible travel and unusual sign-in behaviour, with a defined containment step.
User reporting
A simple way for staff to report a suspicious message, and a process that actually reviews what they send.
Payment change controls
Practical guidance on verifying bank detail changes out of band, which stops the fraud that filtering alone cannot.
What you get
What changes when email & phishing protection is handled well
- Fewer malicious messages reaching staff, and a route for the ones that do.
- Domain impersonation made materially harder for anyone spoofing your name.
- Mailbox takeover spotted early instead of discovered by a client.
- A documented verification step before money moves.
A practical note on email & phishing protection
Filtering is a balance. Tightening it too far quarantines invoices and quotes, so we set thresholds deliberately and review release requests rather than leaving people to guess.
How we deliver it
How we deliver email & phishing protection
Assess the tenant
Current filtering, authentication records, mailbox rules and administrative access are all reviewed before changes are made.
Fix authentication carefully
Sender records are corrected in stages so newsletters, invoicing systems and third-party senders keep working.
Monitor and adjust
Reported messages, quarantine activity and sign-in alerts feed back into the configuration.