Managed IT
Backup & Disaster Recovery
A backup is a promise until you test it.
The question is not whether you have backups
Nearly every organisation has backups. Far fewer have backups that ransomware cannot reach, that cover the systems people actually depend on, and that somebody has restored from recently.
Modern attacks target backups first, precisely because deleting them turns a recoverable incident into a negotiation. Isolation and testing are what turn a backup into recovery.
Scope
What we protect and how
We design backup around two questions: how much data you can afford to lose, and how long you can afford to be down. Those answers drive frequency, retention and where copies live, including at least one copy an attacker with your administrator credentials cannot delete.
Protected copies
Servers, workstations and cloud data covered, including the SaaS data people assume is already backed up.
Isolation and immutability
Copies held where compromised credentials cannot delete them.
Restore testing
Scheduled test restores, because an untested backup is an assumption.
Monitoring
Failed and skipped jobs treated as incidents rather than as noise in a report.
Recovery planning
A written order of recovery so the right systems come back first.
Continuity options
Where downtime tolerance is low, standby capability so the business can run while primary systems are rebuilt.
What you get
What changes when backup & disaster recovery is handled well
- Recovery you have seen work rather than hoped would.
- Backups that survive the incident they are meant to protect against.
- Cloud and SaaS data included instead of assumed.
- A recovery sequence agreed before it is needed.
A practical note on backup & disaster recovery
Recovery objectives drive cost. Near-instant failover is achievable but is not what most organisations need for most systems, so we set objectives per system and spend where the downtime actually hurts.
How we deliver it
How we deliver backup & disaster recovery
Define objectives
Agree acceptable data loss and downtime for each important system.
Design and deploy
Frequency, retention and copy locations built to meet those objectives.
Test and report
Regular restores performed and evidenced.