Industries
Trades & Contractors
Simple, reliable technology for a team that is rarely at a desk.
Trades and service contractors depend on scheduling, dispatch and invoicing systems being available to people working from vehicles and customer premises all day.
The technology footprint is small but critical: if the scheduling system is unavailable, the working day stops.
Sector pressures
Technology pressures in Trades & Contractors
Field devices
Phones and tablets are the primary work tool and take a great deal of physical punishment.
System availability
Cloud scheduling and dispatch tools must be reachable from anywhere, all day.
Customer payment data
Taking payment in the field brings obligations around how card data is handled.
Limited internal support
There is usually nobody on staff whose job is technology.
Where we usually start
Where we usually focus for Trades & Contractors
Managed IT Services
Your whole IT function, run and maintained as one accountable service.
IT Help Desk
A real route to help, with requests tracked to completion.
Computer & Endpoint Support
Consistent builds, maintained devices and planned replacement.
Backup & Disaster Recovery
Protected copies that are isolated, monitored and proven to restore.
Microsoft 365
Tenant configuration, licensing and security for Microsoft 365.
Managed Cybersecurity
Layered protection across identity, endpoints, email, network and cloud.
A practical consideration for Trades & Contractors
Where card payments are taken in the field, using a payment provider that keeps card data out of your systems entirely is usually far cheaper than bringing your own environment into scope for PCI DSS.